Where do you ship to?
We ship worldwide.


What does shipping cost?
Australia  - flat rate AUD$10  
International - flat rate AUD$29
Any order over AUD$300 receives FREE SHIPPING anywhere in the world.


How long will it take to receive my order?
We do our absolutely best to ensure all orders are processed and dispatched within 24 hours.

Australia – Shipping times:

  • Metro cities – approx. 1-2 business days once shipped
  • Rural areas – approx. 3-5 business days once shipped
  • Orders within Australia are shipped via e-parcel
  • Delivery takes place between 8am – 6pm on business days
  • If no authorised person is able to sign for your delivery, a note will be left at your address and your parcel will be returned to the nearest collection centre for pick up

International – Shipping times:

  • Approx. 5 business days once shipped
  • International orders are shipped via Australia International Post
  • Delivery takes place between 8am - 6pm on business days
  • Please use a residential or business address only. 
  • If no authorised person is able to sign for your delivery, a note will be left at your address and your parcel will be returned to the nearest collection centre for pick up
  • CIN CIN SWIM PTY LTD is not liable for any lost packages if you have given them authority to leave on the premises.  

    How can I track my parcel? 
    You will receive an email containing tracking information once your order has been dispatched (usually within 24hrs of placing your order). Please note, this will be the second email you receive from us, coming after your order confirmation at time of purchase. 


    What if my parcel has not arrived within the estimated delivery timeframe?
    We are only provided with an estimated delivery date from our third party carriers. It is possible that your order could arrive outside the estimated arrival time due to unforeseen circumstances or busy holiday periods. Please know that we do out absolute best to ensure you receive your parcel within the estimated delivery timeframe.